75bdo Privacy Policy — How We Handle Your Personal Data
Your privacy matters to us. This policy explains exactly what data 75bdo collects, why we collect it, how it is used, and the rights you hold as a player on our platform.
1. Introduction
This Privacy Policy ("Policy") describes how 75bdo ("Platform", "We", "Us", "Our") collects, processes, stores, and protects personal data relating to users ("Player", "You", "Your") of the 75bdo website at https://75bdo.app and all associated services. It applies to all players registered in Bangladesh and to any person who accesses the 75bdo platform, regardless of whether they have completed registration.
By accessing the 75bdo platform or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the platform.
2. Privacy at a Glance
The following cards summarise the most important points of this Privacy Policy. The complete legal text follows and governs in all respects.
3. Information We Collect
When you create a 75bdo account, we collect the personal information you provide during the registration process. This includes your full name, email address, mobile phone number, date of birth, and the country of residence you declare. This information is necessary to create your account, verify your identity, ensure you meet the 21+ age requirement, and comply with our KYC obligations.
When you make a deposit or request a withdrawal, we collect payment method details necessary to process the transaction. For mobile wallet methods such as bKash, Nagad, Rocket and Upay, this typically includes the registered mobile number. For card payments via Visa or Mastercard, this includes truncated card details (we do not store full card numbers). We also maintain a full transaction history for your account, including deposit amounts, withdrawal amounts, game stakes, and bonus activity.
As part of our KYC process, we may ask you to submit a government-issued photo ID (such as a National Identity Card or passport), proof of address, and proof of the payment method you are using. These documents are collected to comply with anti-money-laundering requirements and to verify your identity and age. KYC documents are stored securely and are accessible only to authorised compliance staff.
When you use the 75bdo platform, we automatically collect certain technical data including your IP address, browser type and version, operating system, device type, session duration, pages visited, games played, and referring URLs. This data is collected via standard server logs and analytics tools and is used to improve platform performance, diagnose technical issues, and detect fraudulent or suspicious activity.
4. How We Use Your Information
75bdo uses the personal data we collect for the following purposes:
- To create, manage, and maintain your 75bdo player account, including processing deposits and withdrawals in Bangladeshi Taka via your chosen payment method.
- To verify your identity and age as required by our KYC policy, and to comply with anti-money-laundering requirements applicable to online gaming platforms serving the Bangladesh market.
- To provide customer support, respond to queries and complaints, and resolve disputes related to your account, deposits, withdrawals, or gameplay.
- To detect, investigate, and prevent fraud, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms and Conditions.
- To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts. These communications are part of the service and cannot be opted out of while your account is active.
- To improve the platform's performance, personalise your experience (such as displaying relevant game recommendations), and conduct internal analytics to better understand how our Bangladeshi player community uses 75bdo.
75bdo does not send unsolicited promotional emails or SMS messages to players who have not opted in to marketing communications. If you have opted in and wish to unsubscribe, contact our support team and we will remove you from our marketing lists promptly.
5. Legal Basis for Processing
The majority of personal data processing by 75bdo is necessary to perform our contractual obligations to you as a registered player. This includes processing your registration details, verifying your identity, processing deposits and withdrawals, and providing access to games. Without this processing, we cannot provide the 75bdo service.
Some processing is required to comply with legal obligations, including KYC identity verification, anti-money-laundering screening, and the maintenance of transaction records for audit purposes. These processing activities are mandatory regardless of your consent.
Where processing is not strictly required by contract or law, 75bdo relies on legitimate interests as the legal basis — for example, using technical and usage data to detect fraud, improve platform security, and optimise the player experience. We balance our legitimate interests against your privacy rights and will not process data in ways that are disproportionate or override your fundamental privacy interests.
6. Sharing Your Information
75bdo does not sell, rent, or trade your personal data to third-party marketing companies. We may share your data only in the limited circumstances described below.
We share personal data with trusted third-party service providers who assist us in operating the 75bdo platform. These include payment processors (for handling BDT transactions via bKash, Nagad, Rocket, Upay, Visa and Mastercard), KYC identity verification providers, game content providers such as Evolution Gaming and Pragmatic Play (who may process game session data), and technical infrastructure providers. All service providers are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for any purpose other than providing the contracted service to 75bdo.
We may disclose your personal data to law enforcement agencies, regulatory bodies, or government authorities where we are legally required to do so — for example, in response to a court order, a lawful request from a regulatory authority, or as part of an anti-money-laundering investigation. In such cases, we will disclose only the minimum information necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or sale of all or part of 75bdo's business assets, personal data held by 75bdo may be transferred to the acquiring entity as part of that transaction. If such a transfer occurs, we will notify affected players and ensure that your data continues to be protected under terms no less protective than this Privacy Policy.
7. Payment Data and KYC Documents
All payment transactions on the 75bdo platform are processed through secure, encrypted channels. We do not store full card numbers or full mobile banking PINs. Payment data is handled in accordance with applicable security standards for payment processing. Deposits via bKash, Nagad, Rocket and Upay are processed directly through those providers' secure APIs, and 75bdo retains only the transaction reference, amount, and registered mobile number associated with the transaction.
Identity documents submitted for KYC verification are stored in a secure, access-controlled document repository. Access is restricted to authorised compliance team members only. KYC documents are retained for the period required by applicable anti-money-laundering regulations and are securely deleted once the retention period has expired and no legal hold is in place. KYC documents are never used for any purpose other than identity verification and regulatory compliance.
8. Cookies and Tracking Technologies
Cookies are small text files placed on your device by websites you visit. The 75bdo platform uses cookies and similar tracking technologies to keep your session active while you are logged in, remember your preferences, maintain security, and gather aggregate analytics data about how the platform is used. Cookies do not give us access to your device and do not contain sensitive personal information such as your password or payment details.
Essential cookies are strictly necessary for the platform to function — they maintain your login session and enable secure payment flows. Analytics cookies help us understand aggregate user behaviour to improve platform performance and game selection. Preference cookies remember your language or display settings. We do not use advertising or third-party tracking cookies that follow you across other websites.
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific sites. Please note that disabling essential cookies will prevent you from logging into your 75bdo account or using payment features. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
9. Data Retention
75bdo retains your personal data for as long as your account remains active and for a reasonable period thereafter to allow for the resolution of any disputes, the processing of pending transactions, or compliance with legal obligations. For regulatory and anti-money-laundering purposes, transaction records and KYC documents may be retained for a minimum period as required by applicable law, even after account closure.
When your data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual. We do not retain personal data indefinitely or for purposes beyond those described in this Policy.
10. Your Privacy Rights
As a 75bdo player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]:
- Right of Access — you may request a copy of the personal data 75bdo holds about you at any time.
- Right of Rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
- Right of Erasure — you may request deletion of your personal data subject to our legal retention obligations. Data required to be held under anti-money-laundering law cannot be deleted before the mandatory retention period has expired.
- Right to Object — you may object to processing of your personal data where that processing is based on legitimate interests, including the use of your data for analytics or platform improvement purposes.
- Right to Withdraw Consent — where processing is based on your consent (for example, marketing communications you have opted into), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.
We will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to protect your data from unauthorised access.
11. Security Measures
75bdo implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption on all data connections between your device and our servers, encrypted storage of sensitive account data, role-based access controls limiting which staff members can view player data, and regular internal security reviews.
While 75bdo takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that affects your personal data, we will notify you in accordance with our obligations and take immediate steps to contain and remediate the breach.
12. Children's Privacy
The 75bdo platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on 75bdo, please contact our support team immediately so we can take appropriate action.
13. Changes to This Privacy Policy
75bdo may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes, the updated Policy will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your personal data.
Your continued use of the 75bdo platform after an updated Privacy Policy is published constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you should stop using the platform and contact support to request account closure.
14. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 75bdo handles your personal data, please contact our support team. We are available 24/7 and will respond to all privacy-related enquiries as promptly as possible.
Email us at: [email protected]
Questions About Your Privacy?
Learn more about who we are and what we stand for, or visit our FAQ page for quick answers to common questions about your 75bdo account.
About 75bdo Frequently Asked Questions